Give people a reason to connect.
QR touchpoints open a mobile home for your venue: what’s on, specials, useful information and an easy way to join. No customer app download.
FLOAT VENUE / THE CUSTOMER EXPERIENCE
Be remembered after the visit.
When people discover more about your venue, hear about the right offer and feel invited back, one visit can become the start of a relationship. Float brings those moments together.
YOUR VENUE, AT THE CENTRE OF THE EXPERIENCE
WHAT FLOAT CONNECTS01 / 04
ONE CONNECTED JOURNEY
From a first scan to a reason to return.
Give the visit more value.
Rewards, specials and relevant offers can help customers discover something else they would enjoy, and give them a reason to come back. Staff can confirm reward redemptions alongside your existing POS.
Hear what needs attention.
Customers can leave private feedback for you to act on. The experience also makes it easy for customers to reach your Google review page; a review is always their choice.
Make the next move clearer.
See scans, members, offers, feedback and redemptions together so you can learn what customers use and where to improve.
BUILT FOR INDEPENDENT BUSINESS
Big-brand tools. A more personal relationship.
Large chains have long had their own loyalty programs, feedback channels and customer platforms. Float brings a connected version of those tools to Australian cafés, restaurants and retailers, whether they run one location or several.
We’ve invested in understanding how people discover, choose and return to places they enjoy. The idea behind Float is simple: make each interaction worthwhile on both sides. Customers can find useful information, offers and rewards, and tell a venue what they think. Owners can hear that feedback, improve the experience and give people a reason to visit again.
We want to keep improving the platform and help the businesses using it grow. Our longer-term ambition is for customers to recognise the Float cloud as a sign that there is something worth discovering inside—and, as the network grows, help more people find participating venues.
VALUE ON BOTH SIDES
Useful for your customers. Useful for your business.
When a customer...Your business can...
Scans for a menu, Wi-Fi or something happening today
Make information easy to find and introduce a relevant special or offering.
Joins and saves a reward for another visit
Build a direct relationship and give them a reason to return.
Shares an honest experience
Hear private feedback, address concerns and learn what customers value.
Explores a timely offer
See what attracts interest and look for opportunities to increase the value of a visit.
Float helps you spot opportunities; sales and return visits depend on your venue, offer and customer experience.
WHO FLOAT IS FOR
For places people choose to visit again.
We’re starting with Australian cafés and restaurants. The same idea can suit retail stores, gyms, beauty businesses, clinics and other places where customers visit, ask questions, discover services and make repeat decisions. Float starts with the people already coming through your door, then helps you learn what brings them back.
We’re especially interested in owners who care about their customers and reputation, already have people coming through the door, and want to keep improving the experience.
HOW IT WORKS02 / 04
WE START WITH YOUR SPACE
Built around the way people move through your venue.
We work with you on setup and the right places to invite customers in. Then your team has a simple way to keep the experience moving.
We set up your venue
We prepare your page, rewards and signage with you, then show your team how the customer experience works.
Customers scan in store
A QR code opens your venue page in their browser. They can explore, join and come back without downloading an app.
You learn and improve
See how people interact, respond to feedback and adjust the reasons you give them to return.
SIGNAGE THAT BELONGS IN YOUR SPACE
Two reasons to notice. One way to connect.
Float signage is designed for two kinds of moments inside a venue:
“I’m looking for something.”A menu, catalogue, Wi-Fi, special or deal gives this customer a practical reason to scan.
“I wasn’t looking, but I’m curious.”A clear, inviting message gives this customer a reason to explore what your venue offers.
A board at the entrance, a table disc or a secondary touchpoint can meet people at different moments. We’ll work with you on what fits your space. Signage options, artwork and delivery are confirmed before you order.
Discuss your spacePRODUCT MOCKUPS COMING SOON
GOOD TO KNOW
A few common questions.
Do customers need an app?
No. They open the experience from a QR code in their phone's browser.
Will Float replace our POS?
No. Float is designed to work alongside your existing operations. Your staff can confirm rewards in the Float staff portal.
Can we start with one venue?
Yes. Standard and Pro are for one venue. If you operate several locations, ask us about Multi or a tailored plan.
Who creates the signs and helps us launch?
We'll work with you on placement and setup. Signage options and delivery are agreed before an order is placed.
Can I see it before deciding?
Yes. Request a walkthrough and we'll show you the customer journey and the venue tools, then discuss what fits your business.
What happens after I register interest?
We’ll confirm your place on the priority list, share more about Float and contact you to learn about your business. You can ask for a walkthrough. There’s no payment or subscription when you register.
Will Float bring us new customers?
Our first focus is helping you make more of the customers already visiting: give them useful information, hear feedback and encourage return visits. As the Float network grows, we aim to help more people discover participating venues. We won’t promise a number of new customers.
JOIN THE PRIORITY INTEREST LIST
Tell us about your business.
Tell us what caught your attention and where you want to improve. We’ll confirm your place on the priority interest list, then get in touch with more information and a chance to talk through your business. You can ask for a walkthrough before deciding.
Founding offer: Register before launch and we’ll offer our lowest launch subscription price for the plan you choose. We may also offer a signage saving. We’ll confirm the price, how long it applies and any signage offer before you decide. Already registered? You’re included. Joining the list is free and does not start a subscription or signage order.
Or email hello@floathq.com.au ↗