Give feedback a direct route
A customer can tell you what worked or what needs attention through a private channel connected to your venue experience. Your team can use that information to respond and improve.
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FLOAT VENUE / FEEDBACK & REPUTATION
Hear the feedback that helps a venue improve.
Customers have useful things to say after a visit. Float gives them a way to share private feedback with your venue, while making your Google review page easy to find when they decide to post a public review.
Talk to us about your venueHOW FLOAT FITS
Make public reviews easy to find
Float can link customers to your Google review page. The decision to post and what to write belongs to the customer. Private feedback is an additional way to listen, not a filter for who may leave a public review.
See the wider picture
View feedback alongside scans, membership, offers and redemptions. That context can help you spot what people respond to and where the in-venue experience needs a closer look.
Keep the conversation going
A useful reply, a thoughtful change and a relevant reward can all help build trust over time. Float provides the tools; the care you put into each customer interaction remains yours.
THE PRACTICAL VIEW
Feedback is most useful when you can act on it.
Float is built for owners who care about customer experience and reputation. It brings private feedback, customer activity and review access into one connected journey. We do not promise a number of reviews, a Google ranking, or a particular review score.
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